Proactive maintenance
Regular updates, patches, and health checks before things break.
E-commerce
Maintenance & Support
Keep your store fast, secure, and online — proactive maintenance and support that prevents fire drills.
- Proactive, not reactive
- Fast incident response
- Security patches & updates
- Performance kept in check
- Uptime monitoring
Overview
Why it matters
An e-commerce store is never 'done' — platforms update, plugins break, traffic spikes, and every minute of downtime is lost revenue. We keep your store healthy with proactive maintenance and responsive support, so problems are prevented or fixed fast instead of discovered by customers.
From updates and security patches to performance tuning and the inevitable 'something's broken before a sale' moments, we're the team that keeps your storefront running while you run the business.
What we offer
Maintenance & Support, end to end
Priority support
Fast help when something goes wrong, especially during sales.
Performance monitoring
Keep load times and uptime where they need to be.
Security & patching
Stay protected against the latest vulnerabilities.
Bug fixes & enhancements
Ongoing fixes and small improvements as you need them.
Backups & recovery
Reliable backups and a tested plan for when disaster strikes.
How we work
Our approach
- 01
Onboard
We learn your store, stack, and risks so support is informed, not guesswork.
- 02
Stabilise
We fix outstanding issues and shore up monitoring, backups, and security.
- 03
Maintain
We handle updates, patches, and health checks on a regular cadence.
- 04
Respond
We’re on hand for incidents and changes, with priority cover for peak periods.
Questions, answered
What's covered in a maintenance plan?
Typically updates and patches, security, performance monitoring, backups, bug fixes, and priority support — scaled to your store. We tailor the plan to your platform and traffic rather than a one-size box.
How fast do you respond to issues?
We offer priority response, with faster SLAs for critical issues and peak sales periods, because store downtime is direct lost revenue.
Do you support stores you didn't build?
Yes — we onboard by learning your existing store and stack, fixing immediate risks first, then maintaining it going forward.
Ready to build your maintenance & support?
Tell us what you're building. We'll bring a senior team and a clear plan to ship it.
Start a project